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Customer Experiences Concept. Positive Review and Feedback, Businessman in Suit Present Excellent Rating with Smiling icon for a Satisfaction on digital tablet

Implementation of verified customer reviews

Our latest blog posting this month is about a new feature – Google’s verified customer reviews. This topic may look a bit familiar to you, and indeed you would be correct. It is related to a posting we did a few weeks ago on review sites being beneficial. This however is something a bit different […]

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BANGKOK, THAILAND - May 2, 2018: Facebook social media app logo on log-in, sign-up registration page on mobile app screen on iPhone X (10) in person's hand working on e-commerce shopping business

Should local businesses rely totally on social?

What is worse than your website being down? Not having one perhaps? You would think that the answer to this question is obvious but this is not entirely true. Data and some recent research shows that many small businesses are relying on social profiles alone to promote their business and engage with their audience, rather […]

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Customer Experiences Concept. Positive Review and Feedback, Businessman in Suit Present Excellent Rating with Smiling icon for a Satisfaction on digital tablet

Are review sites more beneficial than search?

We have recently encountered and read a potential eyebrow raising piece of information and research. This concerns search facilities (like Google) and review sites like Yelp. What’s it all about? Yelp commissioned a survey to see how important and how many conversions its platform was bringing in. If the results are fully accurate and approved […]

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Spam is on the increase – again!

(…and not the edible kind either!) This is probably not headline news and as many of us will agree, we are constantly being bombarded with messages and junk which we simply don’t want. Google has released its latest annual spam report, and on closer inspection, the figures do look quite eye watering and a worry. […]

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Can we now conclude that https is the way forward?

This is not the first time we have posted about having an https domain and what the relevance and importance of this is – perhaps beyond the obvious. In case any of you are new or unfamiliar with the term, let us quickly explain what it is. Https is a form of ‘secure’ server which […]

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Google’s step up on the fake news problem

It is ironic that in the word ‘believe’ is ‘lie’! Fake news has become something of a thing which has constantly been referred to in the media, and something which has been on the increase through 2016 and into 2017. In the most high profile of circumstances you will probably remember it from the American […]

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