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Customer Experiences Concept. Positive Review and Feedback, Businessman in Suit Present Excellent Rating with Smiling icon for a Satisfaction on digital tablet

Implementation of verified customer reviews

Our latest blog posting this month is about a new feature – Google’s verified customer reviews. This topic may look a bit familiar to you, and indeed you would be correct. It is related to a posting we did a few weeks ago on review sites being beneficial. This however is something a bit different […]

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BANGKOK, THAILAND - May 2, 2018: Facebook social media app logo on log-in, sign-up registration page on mobile app screen on iPhone X (10) in person's hand working on e-commerce shopping business

Should local businesses rely totally on social?

What is worse than your website being down? Not having one perhaps? You would think that the answer to this question is obvious but this is not entirely true. Data and some recent research shows that many small businesses are relying on social profiles alone to promote their business and engage with their audience, rather […]

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Customer Experiences Concept. Positive Review and Feedback, Businessman in Suit Present Excellent Rating with Smiling icon for a Satisfaction on digital tablet

Are review sites more beneficial than search?

We have recently encountered and read a potential eyebrow raising piece of information and research. This concerns search facilities (like Google) and review sites like Yelp. What’s it all about? Yelp commissioned a survey to see how important and how many conversions its platform was bringing in. If the results are fully accurate and approved […]

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